MangoApps uses Tavily for optional web-search fallback in Workforce Bots. The feature is enabled separately for each bot. Bots otherwise answer employee questions from uploaded documents and configured knowledge bases.
Document retrieval uses chunk-level semantic search over the top three source documents, with chunks of about 1,500 characters. Workforce Bots also records retrieved sources and confidence in a per-message audit trail. Low-confidence answers can trigger human escalation through a webhook and ticket hand-off.
Workforce Bots · optional Tavily search19 Jan 2026 · MangoApps · Web pageMangoApps specifies Tavily as a per-bot web-search fallback in Workforce Bots.
Tavily provider disclosure
27 Sept 2026 · MangoApps · Web page
MangoApps lists Tavily as a subprocessor for optional AI web-search grounding in the USA.
MangoApps makes workforce software that brings employee communications, collaboration, knowledge and operational workflows into one platform. It serves frontline and office teams in industries including retail, healthcare, manufacturing, hospitality and logistics. Its products include an employee intranet, messaging, document libraries, training, shift scheduling, time tracking, task management and HR and IT service workflows. Built-in AI assistants help employees find company information, draft and translate content, and complete tasks using approved knowledge and role-based permissions. Employees can access the platform through mobile apps, browsers and desktop devices.
MangoApps launches channels, threads and shift-aware chat
MangoApps added public and private chat channels, threaded conversations, polls, scheduled messages and voice notes across web and mobile. Channels can automatically follow locations and shifts, and employees can act on approval cards inside chat.
Customers can message their customer success team through desktop and mobile, with staff responding from a shared inbox. The feature includes backup routing, private account announcements and shared meeting recaps with action items.
MangoApps can now provide single sign-on to other business applications without a separate identity provider. Administrators can register applications using SAML metadata, control access by employee attributes and review sign-in logs.
Workforce collaboration and AI assistants · Workplace tools
How they use Tavily
MangoApps uses Tavily for optional web-search fallback in Workforce Bots. The feature is enabled separately for each bot. Bots otherwise answer employee questions from uploaded documents and configured knowledge bases.
Document retrieval uses chunk-level semantic search over the top three source documents, with chunks of about 1,500 characters. Workforce Bots also records retrieved sources and confidence in a per-message audit trail. Low-confidence answers can trigger human escalation through a webhook and ticket hand-off.
Workforce Bots · optional Tavily search19 Jan 2026 · MangoApps · Web pageMangoApps specifies Tavily as a per-bot web-search fallback in Workforce Bots.
Tavily provider disclosure
27 Sept 2026 · MangoApps · Web page
MangoApps lists Tavily as a subprocessor for optional AI web-search grounding in the USA.
MangoApps makes workforce software that brings employee communications, collaboration, knowledge and operational workflows into one platform. It serves frontline and office teams in industries including retail, healthcare, manufacturing, hospitality and logistics. Its products include an employee intranet, messaging, document libraries, training, shift scheduling, time tracking, task management and HR and IT service workflows. Built-in AI assistants help employees find company information, draft and translate content, and complete tasks using approved knowledge and role-based permissions. Employees can access the platform through mobile apps, browsers and desktop devices.
MangoApps launches channels, threads and shift-aware chat
MangoApps added public and private chat channels, threaded conversations, polls, scheduled messages and voice notes across web and mobile. Channels can automatically follow locations and shifts, and employees can act on approval cards inside chat.
Customers can message their customer success team through desktop and mobile, with staff responding from a shared inbox. The feature includes backup routing, private account announcements and shared meeting recaps with action items.
MangoApps can now provide single sign-on to other business applications without a separate identity provider. Administrators can register applications using SAML metadata, control access by employee attributes and review sign-in logs.
