How they use Tavily

Rox uses Tavily search and extraction behind its sales agents. Tavily supplies company news for Clever Columns, account information and personalized outbound for Autopilot, and web information for Rox’s chat interface. Tavily’s August 2026 case study says Rox moved its production workload to the service within two weeks. Rox handles ranking, deduplication and reasoning above that retrieval layer and also operates its own search system. Rox’s subprocessor list names Tavily as a web data retrieval API for processing customer data and content, with the USA listed as its location.

Rox evaluated Tavily using live production prompts, initially checked manually and later through an automated pipeline. Tavily reports stronger freshness, accuracy and price per million queries than the alternatives Rox tested. One alternative paired affordable search with a reasoning layer whose token costs increased the total price. Tavily CEO Rotem Weiss worked on the implementation himself. Tavily built Rox’s requested date-range filtering in a day or two. Its API worked on the first call. Outsourcing retrieval freed Rox engineers to focus on reasoning and product development instead of recurring web-scraper maintenance. Tavily handles millions of daily requests, with fresh signals reaching representatives in seconds. The case study says the infrastructure tracks millions of accounts and billions of contacts and runs previously week-long research overnight. Tavily’s September recap separately reports account research falling from days to hours.

Tavily’s September 17 customer interview announcement says Rox turned to Tavily after its previous provider delivered stale results while costs rose. The announcement says research that took weeks now runs overnight. Napua Leong’s repost reports research falling from a week to seconds. Tavily’s August recap reports account research falling from a week to seconds. In Tavily’s September 15 video, Rox CTO Shriram Sridharan says manual research that took hours became a button click powered by Tavily. Tavily’s October 6 article separately reports account research falling from weeks to seconds. Tavily’s customer story says Rox plans to expand beyond its top- and mid-funnel work into CPQ and revenue recognition. It also says Rox credits nearly all its growth that year to its agents’ reliable delivery of fast, fresh results powered by Tavily.