Nebius Customer AtlasNot affiliated · Research by Not affiliated · By @anthonybs
Not affiliated with Nebius · Independent research by @anthonybsSee changes
AllEvaluAgent

EvaluAgent

Software for contact centre quality assurance,…

How they use Nebius AI Cloud

EvaluAgent provides software to score, analyse and improve contact centre interactions involving human and AI agents. Its platform includes automated quality assurance, coaching and AI agent observability.

EvaluAgent’s public subprocessor register states that it uses Nebius to host LLMs. The disclosure applies to all new customers from 15 July 2026 and lists Finland, France, the UK and US (Central) as processing locations.

Sources

1 source

EvaluAgent public subprocessors

Listed 26 Oct 2026 · EvaluAgent Trust Center · Web page

EvaluAgent states that it uses Nebius to host LLMs. Its register lists processing locations in Finland, France, the UK and US (Central), with the disclosure applying to all new customers from 15 July 2026.

Open original source
EvaluAgent public subprocessorsListed 26 Oct 2026 · EvaluAgent Trust Center · Web pageEvaluAgent states that it uses Nebius to host LLMs. Its register lists processing locations in Finland, France, the UK and US (Central), with the disclosure applying to all new customers from 15 July 2026.

Company context

evaluagent.com

EvaluAgent, operated by SocialRel8 Ltd, develops software that helps contact centres assess customer conversations and improve agent performance. Quality teams and managers use its platform for automated quality assurance, configurable scorecards, conversation analytics and targeted coaching. Its AutoQA tools score interactions across customer service channels, while conversation intelligence helps teams identify recurring issues and operational risks. The platform also provides AI agent observability to assess automated agents for accuracy, compliance and effectiveness alongside human agents.

EvaluAgent

Documented financing · private company

AmountUS$20 millionSeries A
· EvaluAgent

Recent updates

1 update
  1. Partnership

    EvaluAgent announces Fynto partnership

    EvaluAgent partnered with Fynto to extend its AutoQA and Conversation Intelligence offering into Fynto’s network of outsourcing and technology providers.

    EvaluAgent
Next, A–ZEver Rec
← Explore all customers

EvaluAgent

Software for contact centre quality assurance, coaching and AI agent observability. · Workplace tools

How they use Nebius AI Cloud

EvaluAgent provides software to score, analyse and improve contact centre interactions involving human and AI agents. Its platform includes automated quality assurance, coaching and AI agent observability.

EvaluAgent’s public subprocessor register states that it uses Nebius to host LLMs. The disclosure applies to all new customers from 15 July 2026 and lists Finland, France, the UK and US (Central) as processing locations.

Sources

1 source

EvaluAgent public subprocessors

Listed 26 Oct 2026 · EvaluAgent Trust Center · Web page

EvaluAgent states that it uses Nebius to host LLMs. Its register lists processing locations in Finland, France, the UK and US (Central), with the disclosure applying to all new customers from 15 July 2026.

Open original source
EvaluAgent public subprocessorsListed 26 Oct 2026 · EvaluAgent Trust Center · Web pageEvaluAgent states that it uses Nebius to host LLMs. Its register lists processing locations in Finland, France, the UK and US (Central), with the disclosure applying to all new customers from 15 July 2026.

Company context

evaluagent.com

EvaluAgent, operated by SocialRel8 Ltd, develops software that helps contact centres assess customer conversations and improve agent performance. Quality teams and managers use its platform for automated quality assurance, configurable scorecards, conversation analytics and targeted coaching. Its AutoQA tools score interactions across customer service channels, while conversation intelligence helps teams identify recurring issues and operational risks. The platform also provides AI agent observability to assess automated agents for accuracy, compliance and effectiveness alongside human agents.

EvaluAgent

Documented financing · private company

AmountUS$20 millionSeries A
· EvaluAgent

Recent updates

1 update
  1. Partnership

    EvaluAgent announces Fynto partnership

    EvaluAgent partnered with Fynto to extend its AutoQA and Conversation Intelligence offering into Fynto’s network of outsourcing and technology providers.

    EvaluAgent