How they use Nebius Token Factory
Cloop uses Nebius AI Studio for embedding generation and answers to website visitors. Its subprocessor register also lists reranking, classification and drafted messages among Nebius inference tasks. Nebius is listed as an always-in-use provider, with processing in the Netherlands.
Cloop runs vector similarity search locally using PostgreSQL and pgvector. It sends retrieved content, the visitor’s question, system instructions and recent conversation context to Nebius for response generation, then streams the response to the visitor. When a customer enables Visitor Intelligence, conversation transcripts are also sent for fact extraction. Cloop states that Nebius processing is transient and that API inputs and outputs are not used for model training.
Sources
4 sourcesCloop Privacy Policy
Listed 20 Oct 2026 · Cloop · Web page
Cloop explicitly uses Nebius AI Studio for embeddings and chat responses. It describes the request contents and transcript fact extraction when Visitor Intelligence is enabled.
Open original sourceSecurity & Data
Listed 20 Oct 2026 · Cloop · Web page
Cloop names Hetzner and Nebius as providers for core hosting and AI inference in the EU.
Open original sourceCloop Security Overview
Listed 20 Oct 2026 · Cloop · Web page
Cloop describes local PostgreSQL and pgvector retrieval followed by Nebius response generation and a streamed reply to the visitor.
Open original sourceCompany context
cloop.ioCloop is sales software operated by Finland’s ROFFI Oy for teams in wholesale, consulting and B2B software. Its Website AI Agent answers questions using a business’s own content and passes customer needs to salespeople. Sales Workspace brings customer context, prioritised tasks and prepared actions together. Paid Marketing Automation features add email sequences, branching workflows and adaptive website content, while Cloop Commerce provides product guidance. The platform can work alongside HubSpot.
Recent updates
2 updatesCloop introduces AI recommendations for next sales actions
Cloop introduced a task list that highlights the most important next steps for customer accounts. Each recommendation includes its rationale and supporting evidence.
Cloop product changelogCloop launches production-ready B2B sales platform
Founder Tapio Junes announced that Cloop was production-ready after 18 months of development. The platform supports prospect outreach, sales prioritization and customer retention, with a public demo available.
Tapio Junes, Cloop founder, on LinkedIn